When to break your own rules for a client

A couple weeks ago, I said yes to a project I normally would’ve turned down. You know the type: It had all the usual red flags: short timeline, multiple stakeholders, everyone seemed on different pages. The kind of project that has "chaotic" written all over it before you even kick off. On paper, it was the kind of engagement I usually avoid (because I prioritize my sanity and i've learned my lessons). However... I said yes anyway. And i'm very glad I did. My longstanding issue with "client...